Shipping Policy
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means we have received your order in our system and pre-authorized your credit card for the purchase. All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. However, if your item is unavailable for any reason (for example, a shipment issue), we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 2–5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
Once we process the charges to your credit card, the order will ship within 2–5 business days from the date of you placing the order. We will send tracking information within 24 hours of your order leaving the warehouse to the email address you provided at checkout. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us at support@theeverythingdepot.com.
We ship within the United States only. We do not ship internationally and we cannot ship to freight forwarders.
Shipping Options
Delivery Terms:
How your order ships
SHIPPING COST
FREE Shipping on all orders above $999 in USA.
Orders below $999 ship for a flat $200.00 shipping fee.
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
Transit time: 2 to 5 business days for stocked parcel items. Freight and made-to-order items carry the lead time shown on the product page
Handling time: 0–1 business days (Monday to Friday)
Order cut-off time: 2:00 PM Pacific Time (Monday to Friday)
Freight and curbside delivery Large items such as patio sets, fire tables, vanities, wine racking and commercial equipment ship by freight carrier. Standard freight service is curbside delivery: the carrier brings the shipment to the curb or driveway and you move it from there. The carrier calls to schedule a delivery window, so please give us a phone number you answer. Liftgate, threshold and inside delivery can be arranged in advance for an additional charge, so contact us before you order if you need one.
Sales tax
Because we ship only within the United States, there are no customs charges, import duties or tariffs on any order. The price shown at checkout plus shipping is the amount you pay.
Damages
Inspect your shipment before you sign the delivery receipt. If anything is damaged or missing, note it on the receipt before signing and take photos while the driver is still there. A clean signature on a damaged shipment makes a carrier claim much harder to win, so this step matters.
Then email support@theeverythingdepot.com with your order number, the photos and the noted delivery receipt. We open the freight claim and work it with the carrier and the manufacturer on your behalf. Keep all packaging and the damaged goods until the claim is closed, because the carrier can require an inspection.
We currently do not ship outside the U.S.
Phone: +18667772590
Email: support@theeverythingdepot.com
Address: 1603 Capitol Avenue, Cheyenne Wyoming 82001, United States