Masterbuilt Controller Kit, Pellet Smokers

Controller kit. I ordered the controller kit, it didn’t come with instructions how to put it in, I just had to figure it out. Other than that, I put it in with a little skills and I am back in business. Works great.

Fits great. Order on a Monday and had it before Saturday and it looks better than the original one

Works like a champ. Zero instructions but they really weren't needed. Installed the controller and the element. Everything seems to be working well. Still waiting for the cabinet temp sensor, so I can change it out as well.

Non existent customer service. Non existing customer service Hello, I am trying writing back to this email because I’m at wits end. Please help me if you can I have registered it with you guys it’s a stand up model MB20250118 40” pellet smoker. Serial number is D1111834 It started over delivering pellets the auger would not shut off no matter how many times I reset it I decided to diagnose it myself. I figured it was the controller so I ordered a new one from you guys then the auger worked as it should but the blower fan wouldn’t come on at all. So I ordered one of those from your competitors because you don’t have them available while I was at it I ordered a new auger fan and meat probe temp sending unit. Individually I tested each feature and they work when powered up except the blower fan direct power works fine but not through the controller I am stuck please call me or text me or email please I don’t know what else to do. Thank you

it will not heat. i cant get this to work .i think it a bad controller , i have been trying to get Masterbult to help me but"""" no help.

Master built grills. I have owned this grill for 3 years and it has never worked. I purchased probes and new control unit. Nothing works. Very disappointed.

Possible defect. The digital display on the control unit oscillates its brightness every 10 or 15 seconds, it also lets the unit overheat to about 450° at startup it appears that the unit is defective I posted one inquiry on your website about this unit a week ago and I have not heard anything back. It appears your customer service leads something to be desired.

Replacement. Lightning fried my original controller. This one so far works and holds temperature better than the original. I'd give it 5 stars had it not taken so long to get.

Great products. Excellent very happy with my order looking forward in purchasing more products