★★★★★ Marcel August 13, 2026
The shopping and shipping experience with NewAge was excellent. I received regular and helpful updates throughout the shipping process, and the products arrived extremely well-wrapped and packaged with no damage.
The entire process was smooth and exceeded my expectations. I recently had the outdoor kitchen installed, and it looks amazing and works great.
I’m very happy with the quality of the products and the overall experience. I would definitely order from NewAge again!
★★★★★ Pops August 9, 2026
Quality product through and through.. What an absolute pleasure to cook with this grill, even heat distribution and easy to clean.
★★★★★ Sully July 15, 2026
New age Platinum Grill. I purchased this 2 months ago. Installation and set up was very easy. they grill is amazing and has everything you need. I purchased it with an entire outdoor kitchen set and have been pleased with my purchase and the quality of the set.
I have purchased garage cabinets from them a few years back and have been pleased with the quality of those as well.
★★★★★ Mary Ring May 29, 2026
Excellent product. Love the look, the quality is great and cleans up nicely.
★★★★★ Kazeo April 7, 2026
NewAge Platinum 36" Grill. The Platinum grill feel like a professional unit. Looks very durable and well put together.
★★★★★ Averagecooker January 27, 2026
NewAge Grill & Windguard. I love my NewAge grill. I have used it many times now, and it performs well. The windguard works really well, I recommend that as well.
★★★★★ Tanya August 15, 2025
Platinum New Age Grill Exceeds Expectations.... This BBQ is a superstar as far as barbeques go with a high caliber burning grill for large parties of friends/family!
★★★★★ Aldermas June 19, 2025
Poor product. Worst Costumer Service. Platinum stainless steel 5 burner infrared LPG grill. I purchased this product 2 years ago. For this price point I expected not only great quality but also excellent costumer service. Well was I mistaken? I got neither. The burners have disintegrated. The metal brackets that hold the stone brickets have all rusted away as well. Mind you my BBQ is under a roof. Well covered in my outdoor kitchen along with my smoker(different brand) ice maker, fridge and side burners. And the BBQ is the only appliance that has rusted away miserable. I'm not near the ocean. I keep my BBQ clean as expected. Etc. And to make waters worse the costumer services tells me they can't honor the warranty that's supposed to be 10 years because they don't have the parts nor do they know when they'll have it. Please do yourself a favor. Stay away from this company and its products. This is unacceptable the way they treat their costumers. Do not buy. I've had to cancel gatherings at my place due to their incompetence. Father's Day the same. And with the summer here there's no hope of being able to use my kitchen as I intended when I designed it and built it mostly with their equipment.
★★★★★ West Coast Canadian June 9, 2025
Buyer Beware of Warranty Items.. Purchased BQQ with outdoor cabinets in March of 2021. Recently the brackets that hold the briquette trays (previous model) have broken. Due to the product being discontinued, apparently the parts are too. Before you spend $6200.00 please beware that this can happen. Most companies that discontinue a product, maintain parts for X amount of time. As the BBQ is unusable due to this issue, my options are limited. Definitely not spending 2,500 dollars on a new BBQ, when competitors offer substantially better warranties for a similar product cost.
★★★★★ Disappointed in Florida March 4, 2025
Platinum Grill: Design Problem with Lights. We ordered the 3 piece kitchen with the wood grain look. Bar cabinet, sink cabinet and Platinum Grill with cabinet. The outdoor kitchen is installed in a screened lanai. Cabinets are nice, work as intended and look good, however there were many problems with the grill. The igniters had to be replaced, the lighting system was replaced 2x and finally the grill was replaced. Regrettably the new replacement grill has the same issues with lighting after a few minutes of use. The blue LED lights which light the control knobs quit working. Grill cooks fine, but the lights not at all.
★★★★★ AZbbqers December 13, 2024
Expensive grill made cheaply. We’ve had this grill (operational) for about 20 months now. The nice blue lights on the front of the grill went out within a few months. Newage sent replacement parts but its impossible to actually install them except before the unit is assembled in the factory.
Now the ignitor on the first burner doesn’t work and a week later, the interior lights stopped working.
Dont recommend this product especially for the price. We’re just waiting to see how much longer until the whole thing quits and we have to spnd another $2k on a grill.
★★★★★ Dara September 10, 2024
Love our new kitchen. Top-notch customer service.
Beautiful product. Beyond pleased with the new addition.
Not so easy to assemble. Had to hire help to do it.
No countertops included; additional expense.
★★★★★ Jenn Green September 7, 2024
Backyard Oasis. Beautiful state of the art grill with multiple components for all types of grilling. Great for searing steaks, incredibly hot temps!
★★★★★ Nick L August 30, 2024
Pretty Solid. Great grill - I would change a few things. But high quality and easy to use and control temp.
★★★★★ Dino M July 31, 2024
New age 40 grill cart conversion. Great grill cart but decided to convert it into a bar cart, high-quality stainless steel, easy assembly, great shipping, quality product
★★★★★ Customer July 14, 2024
Harmon Outdoor Kitchen. Love it. Kitchen is great and grills are top quality.
★★★★★ Tanya January 17, 2024
Big and Beautiful
Perfect for our Sunday dinners. No more burning the meat. Lights inside help with the sun going down early in winter months.
We cook steaks, chicken, ribs for 12 people every Sunday and it is the best addition to our Sunday dinners
★★★★★ Victor October 19, 2023
I really like the 40 inch Platinum grill. My most favorite part is the sear section where you can sear at a higher temperature.
★★★★★ Customer August 22, 2023
OK grill. Good size. Heavy cover. No light.. OK grill. Good size. Very heavy cover. No light for night cooking.
★★★★★ Griddle Plate July 6, 2023
Poor quality. After first couple of uses it warped in the middle and side by side, surface is no longer flat which defeats the whole purpose of griddle plate, waste of money, had high expectations because we have performance grill and it is very good, however griddle does not even come close with the quality compare to grill.
★★★★★ None June 2, 2023
Outdoor Kitchen. Has been a pleasure to cook on. Easy to install fo do it yourselfer.
★★★★★ Filomena May 9, 2023
High quality. Looks beautiful! A little expensive. Grill works well.
★★★★★ Albert Riddle May 7, 2023
Excellent product.. Only issue was minor. The rotisserie motor extended out beyond the cabinet and created a conflict with the adjacent manado smoker.
★★★★★ Aallison April 8, 2023
Almost perfect need slight improvement. A fer minor upgrade would have helped. Power cord for burner; grill and rotesserie are very short... should be at least 5-6 feet long. There is a design flow on the door cabinet where the trash containers are... it forces me to open both doors before I can access the trash buckets, and that is due to the lip on door on the trash container side.
★★★★★ DennisC January 30, 2023
Great grill -- needs a second searing burner.. There needs to be TWO searing burners instead of ONE. The grille is well built, similar to all of their cabinets.
★★★★★ AZ Outdoor Kitchen January 2, 2023
I purchased the 36-inch grill, base cabinets with sink cabinet, side burner cabinet and accessory bar cabinet. It looks amazing and I received lots of compliments and requests as to where I purchased the units. I had a problem with the grill LED lights not working. Their customer service is responsive but a little slow on deciding what to do and very slow on sending out replacement parts. Overall, only time will tell how well all the units will hold up to our AZ heat and resist rust etc.
★★★★★ Ambuckle01 April 17, 2022
Impressed. I was able to share my measurements with NewAge and they put together a CAD rendering. We moved some pieces around until we got it right. Everything turned out great.
★★★★★ Dean February 4, 2022
So far very pleased!. This grill has been great so far! The sear burner gets incredibly hot and can sear each side of a steak in about 30 seconds flat, and the grill itself easily gets up to temperature in about 5-10min so I don't have to wait forever for it to preheat. I even had a chance to test out the rotisserie a few days ago to cook a turkey and eveyone was very please how juicy it turned out. I actually removed a couple of the briquette trays and was able to fit a large drip pan underneath and even threw in some charcoal on the side for added flavor!
★★★★★ KK123 December 12, 2021
Light switch is broken/stuck. I bought this and after a couple of months' use, the light switch (to turn on the inside lights) got stuck and cannot be turned off :(
★★★★★ Nolimoli November 27, 2021
Fantastic outdoor kitchen!. We purchased the grill and a side counter/storage unit. They’re a fantastic addition to our lifestyle! We love hosting family and friends and being outdoors. We even rotisserie’d our thanksgiving turkey! It did take a while to unpack and peel all of the protective film, but was well worth it for the fantastic price point. We love the customized covers, too.
★★★★★ Grill Obsessed October 20, 2021
incredible grill. Bought this grill and now have installed it into my outdoor kitchen. not hard to install but needs 2 people. fits perfectly in my Newage cabinet.The quality of the grill is awesome. Has a large cooking surface, beautiful briquettes, gets super hot when it comes to sear function. Lights are a nice feature, though not sure how much I will need them in the city! Highly recommend this grill. I've owned a number of different brands in my life, this seems to be one of the best.
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