★★★★★ Disapointed August 12, 2021 · Saranac Lake NY
Bad Smoker in General. 6 months after I was given the smoker it died. Fought with Masterbuilt for over a year to get a new control panel. They finally replaced the control panel. My smoker is does not work. I bought this element thinking maybe it was shot. My smoker still does not work. Masterbuilt customer service is poor at best and the smoker I have is not worth it.
★★★★★ GeoBigFla August 12, 2021 · Panama City Beach FL
Not exact replacement, but made it work. Everything matched but the hole for the ground wire wasn't drilled in the new burner mount. Metal plate was tough to drill thru, but everything worked out and just smoked a delicious Boston butt.
★★★★★ Jmrs August 6, 2021 · Michigan
Electric smoker heating element. Installation was not as hard as I thought it'd be. Received part sooner than expected. Total expense of $19 added years of use and pleasure to the smoker.
★★★★★ smoking in the south July 26, 2021 · Ouachita mountains in Southwest arkansas
9907120011 - Element Kit - 800 Watt element kit. Purchased the above kit and everything went great, I wish the terminals were included with replacement heater, but local automotive store had the correct terminals. 3 rack of ribs and 1 brisket later, working well!!!!
★★★★★ Biki58 July 22, 2021 · Blairsville GA
Great service. I had to replace the burner in my smoker. Fast shipping came with easy instructions and great customer service. 5 stars!
★★★★★ Stevea July 19, 2021 · Central Illinois
Replacement Heating element. Excellent customer service
Excellent product
Excellent price
★★★★★ noneatall July 15, 2021 · Mn.
Element Kit. This kit has everything needed to repair your smoker. This company knows exactly what you need for repairs. Not only that, there price is well below other manufacturers, plus quick service. Thank you.
★★★★★ Tall July 13, 2021 · The middle
Getting hot in here. Old heating element appears to have arched, the prongs, wires and hook ups were black charred and reduced to ash. I was halfway done with a pork butt when i noticed i was losing heat. Oven to the rescue. Replacement arrived promptly and was simple to install. I've made two briskets and a chicken since then with no heating problems. If the element archs again I will repost my review but I feel good about my repair job.
★★★★★ MJ46 July 11, 2021 · Sioux City, Iowa
Masterbuilt. The element is working great. The process of replacing the element was a bit tedious. It would appear the designer never replaced the before. Consideration should be given to make it easier. The hardest part was contacting the company, no phone number, no email for support, other than cooking out a questionnaire, in which I requested information whether it was a faulty element or the control switch. I received no info from the company. So I bought the element and thought of it didn't repair the issue, the smoker would probably be junked and i would buy another brand. My suggestion, have a support email to simply answer questions. My rating is based upon my overall experience not just the smoking unit.
★★★★★ PhilS July 10, 2021 · KC,MO
Fast delivery. This element was easy to install, works great and was delivered very quickly! Best price I could find online!! Thanks!!
★★★★★ Yellowmello July 10, 2021
The element. It's a great product and it is working well for me. I hope to get much more use at of it. Now everything is back to the way it was when I first purchased the smoker. Let's get things smoking.
★★★★★ WaltVB July 9, 2021 · Virginia Beach, VA
800 watt element. I've had my Masterbuilt 30" smoker for several years and have had to replace the element twice. Because they are so fairly priced, I ordered 2 elements this time so I'll have a spare on hand. Ordering was easy, the elements arrived quickly and work fine.
★★★★★ Verified Buyer July 6, 2021 · Franklin.pa
New heating element. Part was easy to install and worked great for 3 cook's...now not working again.. I believe my smoker my just need replaced..
★★★★★ Wood July 2, 2021
Smoking. Once the product was available in stock i ordered it. I found the item with no problem. I installed with no problem. It works with no problems. All is good. no issues. Good price. I wish every company works smooth like this.
★★★★★ SMMJ June 25, 2021 · TN
Got it fast! Needed a replacement heating element. Fair price, very quick delivery, works great!!
★★★★★ Michigan smoker June 17, 2021 · michigan
Exactly what I ordered. It was an easy fix, works better than original .
Would bye again
★★★★★ Verified Buyer June 17, 2021
perfect. Exact replacement and cheaper than Amazon's non exact replacements.
★★★★★ Smoke @225F June 16, 2021 · Illinois
Replacement process is not as easy as protrayed. I did not have the patience to deal with working within the confined internal space to get to the element and the inconvenient location and design of of the electrical connections. I gave the whole smoker and element to a young neighbor who likes challenges.
★★★★★ greggg June 12, 2021 · Naperville
Fixed GFI tripping. My smoker kept tripping my GFI. This new element fixed it. A bit messy to do, but pretty easy with some basic tools. Saved me $250!
★★★★★ Reedo13 June 11, 2021 · Western Michigan
Easy Peasy to Install. The replacement heating element kit I purchased from Masterbuilt was very easy to install with the provided instructions. My unit is now working beautifully and I'm looking forward to many more smoked dinners to come!
★★★★★ Willy P. June 8, 2021 · Florida
Element Kit - 800 Watt. Worked Great. Enjoyed Smoked Ribs on Memorial Day.
★★★★★ Ron1955 June 5, 2021 · Stuart, Florida
Quick and convenient. Purchased element for my cooker, was in stock and shipped quick.
★★★★★ Smokeless in Minneapolis June 5, 2021 · Minneapolis Mn
Worst customer service ever. I bought two element replacement kits, I paid for two, packing slip said two sent, I received only one in a bubble pack envelope that would not fit two heat elements. I sent four emails explaining my problem and received one response explaining my smoker is out of warranty. My warranty has nothing to do with my problem,
★★★★★ BIGDON March 17, 2021 · Dothan, Akabama
EXCELLENT!! I got my replacement part much quicker than I expected. Customer service was excellent. The price was great. Simple installation that even I could do. Now my smoker works great
★★★★★ j2ketcham March 16, 2021 · Olympia, WA
It works again! My wife got me a Masterbuilt electric smoker a few years ago and we've used it many times. Then one day I went to smoke some ribs and it blew a circuit breaker. Tried several times in different outlets with the same result. Did some online research and it pointed to the heating element. Ordered one from Masterbuilt for about 20 bucks. It was the exact one and was easy to replace. Plugged it in and worked like new. Couldn't be happier!
★★★★★ Ian_ January 10, 2021 · Atlanta GA
Direct replacement, 10 min install. My smoker started tripping the breaker every time I started cooking. Took out the heating element and fount it nicked/damaged. Installing the new element was super easy and I was cooking again right after install.
★★★★★ Daniel2 July 29, 2020 · Odessa
No help poor quality, can’t get needed parts 99071. Had for about year and a half element died can’t get any support
★★★★★ Spot July 20, 2020
It can't be this hard. Finding parts for the Model. 20072514 smoker was not easy to find on your website and when I found them, they are not available. I have been trying to get this part for my smoker since February- not happy
★★★★★ Shinnston July 19, 2020 · Virginia
Perfect heating element replacement. My smoker went out, and since it was a few years old, I was going to toss it and buy a new one. Came across a forum that talked about replacing the heating element. Ordered a new element from Masterbuilt, took the old one out, put the new one in - easy repair. No need to replace the wires, the old ones work fine. Saved a lot by doing this. Works fine now, very happy!
★★★★★ Rosco July 8, 2020 · Omaha, NE
Saved my butt. When my Masterbuilt smoker started losing heat, I thought it had smoked it’s last rib. Man, was I happy to find the right part to repair it on your easy to use web site. Part came with easy to follow instructions for replacement. Saved myself hundreds of dollars with a simple fix.
★★★★★ Demos July 7, 2020 · Granville, NY
Complete Kit. Kit was complete and included the replacement wire assembly that was needed and would have been an extra chore to purchase and prep.
★★★★★ peterset9 June 27, 2020 · Ohio
Best Value Replacement Parts. After searching all over the internet, I found the best price on a replacement heating element direct from Masterbuilt. Quick swap out and my 30 inch electric is ready for another 4 years of great smoked meats!
★★★★★ MIke W June 23, 2020 · Northwest Alabama
Element replacement. I have ordered replacement parts from Masterbuilt and thru other suppliers. Masterbuilt provides better and faster service and at better price than others. I no longer search online for parts, I just call Masterbuilt and get the correct part.
★★★★★ EddieJ June 23, 2020 · Sanford, NC
bought the wrong thing. I bougth the wrong thing. Oh well. This review is too short.
★★★★★ J M. June 21, 2020 · MS
Replacement heating element. While this new element fixed my problem of the smoker tripping my circuit breaker and would not function, my smoker had been used very little before it failed, and the original part should have lasted much longer than it did. If this one fails, I will not tolerate dependability at this level and will go in another direction. The unit performs satisfactory when working, but dependability is questionable to me at this point.
★★★★★ Jimbo12345 June 17, 2020
Works Again!! The Install went off without a hitch, The instruction were off a little, but we figured it out. Smokers backup up and running, Thank Masterbuilt for the great smoker!!
★★★★★ Dusti111 June 16, 2020 · Pikeville. NC
Fixed popping breaker. My 30 inch was popping the gfi. Burner element no good. Bought one. Easy install and fixed the problem. Thanks.
★★★★★ Big Steve June 16, 2020 · North Eastern US
Perfect replacement. New heating element put my family back to enjoying outdoor smoking. We're very pleased with the ease of troubleshooting, the ordering the parts and the shipment during the COVID pandemic. Price was reasonable. Thanks.
★★★★★ Dmm7 June 14, 2020
Fit great. Installed within 30 min or less. Watched a you tube video and it all worked out perfect. Heats up nice and about 10 degrees off. However, the original parts temp was the same way. Now, back to smoking some meat !
★★★★★ oobie June 13, 2020 · mississippi
As described. replaced item with no problems however, doesn't seem to heat up and work as well as the original.
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