Masterbuilt 9907120027 – Element Kit (1200 Watt)

Good replacement. Fairly easy replacement. Works like new. Save environment, keep huge smoker out of landfill - fix and keep smoking another 6 years.

Works great!@. Back to smoking like a champ. Will be using for a long time.

Easy to install very reasonable price Smoker kept kicking out my GFI outlet figured it was probably electronics replace the heating element worked perfect after that

Inexpensive-Easy Replacement-All Needed Hardware. Don't trash your smoker because it's not heating up. Get this kit and with a couple of screwdrivers and a simple socket set you can have it working again in 30 minutes!

Perfect. Works like a charm thanks for everything perfect buy

Customer service sucks! Customer service is not anything! It totally sucks Butt (profanity)! I bought another smoker because this switch still didn’t work. No one to talk to or answer the phone. If this next smoker stops working after a few uses I will never buy anything from you!! And my friends and Yelp will know along with whatever websites I can find.

The element fit perfectly. While the element fit perfectly I was disappointed in the performance. It was taking longer for the smoker to get up to temperature with the new element, I checked the watts of the new unit and it was only 1048 watts. The new element is 13% shy of advertised output.

Worked great and a reasonable price. My smoker is old, so installing it wasn’t very easy. Masterbuilt sent everything I need and was easy to install once I got the old one out.

Great! Had to replace the element. Everything we needed was included. So glad it was an easy fix. The smoker is up and smokin!

WORST SMOKER I EVER PURCHASED. I purchased this smoker 2 years ago. I've used maybe 6 times since purchase. After the first time I used it an element in the control panel went bad and had to be replaced. The last time I attempted to use it I was unable to get it to turn on. After numerous unsuccessful attempts to trouble shoot the problem with Masterbuilt I was finally contacted by a company rep. He told me what parts I needed to replace and I subsequently ordered them. The parts I arrived and I discovered that Masterbuilt had sent me 2 of the same parts. I contacted Masterbuilt about the discrepancy and was told the control panel part I needed was discontinued. I was left with a big piece of metal sitting on my patio. Needless to say it went to the local dump. What a waste of money.

Very unsatisfied. I purchased this element and it quit within a month! I do not recommend this product at all!

Problems again. I installed and used this and has quit working again

Back in action! My MES 40 kept tripping breakers. Masterbuilt told me to get a new heating element. This one did the trick. Have already used a few times with no issues.

Great Element. I have used Masterbuilt grills all type and love there products.

Great. It was easy to replace. Works great. Hope they get replacement handle in.

Back up and running. I had the heating element go out on me during thanksgiving and finally was able to replace it with this replacement. It was fairly easy to replace and I am back up and running for the summer season of briskets and ribs!

i need more to fix it ! . the wire connector on the end of the original element had broken off requiring the element replacement. you included many more parts than i thought i needed until i started to replace the element. I used them all. very thoughtful. thanks but the original wiring was slightly more deteriorated than i first thought. also the digital display will not light up and the new element will not turn on. in fact when i plug it in the only thing that happens is that i hear one click. what's wrong and how do i fix it ??? will i need to convert it to a manual thermostat? Please advise.

Easy to use. This is a good product. However after 4 uses my water pan developed 2 pen holes in it and i have to line it with foil when i use it. Also the chip loader housing is corroding in sever al spots

Masterbuilt #1. The part and delivery were 100% and as always Masterbuilt is #1

Arrived on time. Could be better quality than original element and gasket. Apparently my older smoker was just a tad off in hole size because the gasket was thicker material than the old one which is not a bad thing. You may have to drill out the holes the elements go through as I did then a perfect fit. Plugged it in to burn off the manufacturing oils and all worked well.Ready t do some ribs Fathers Day.

No. I have had four Masterbuilt Smokers. They smoke good. All four burned out. After a year. Replaced element on this last one and still would not work. Replaced the top control panel. Still did not work. Why would I buy another Masterbuilt?

Smoker’s back in service! The Element Kit fit perfectly was not hard to install. My electric smoker is back in full working order

Not sure if it works. Only had my smoker for 3 years and used it maybe a 12 times and it stopped heating up so I got a heating element a month ago and installed it and still didnt worked for me so I emailed masterbuilt told them if they can help me and they told me my warranty is up and they are gonna drop my case

Worked Great. Kit contained everything needed to replace element and burnt wires.

Easy to install. Very easy to install with clear directions. Saved me from having to buy a new smoker

Replaced Again. I think I use my smoker too much. It seems as if I go through a burner every 6 months. Once I have it installed, about 30 minutes, it works great! I would recommend this product rather than a knockoff item, don't take the chance.

Doesn't work. Didn't work. Guess it's the control panel, not sure. Everything works, but didn't heat up.

Element kit was easy to install and I've used this smoker several times already.

Reasonably priced and easy install. My heating element was shorted and needed replacement. Masterbuilt had a great price and came with instructions that made for a fairly quick and somewhat easy replacement. Thanks Masterbuilt.

Easy install. #STAT. Working well but don’t forget ur thermal regulator

Great price. Very simple to install and works like a charm. Couldn’t be more satisfied. Smoker is back in business.

Replacement part did Not fix problem. New Element kit (1200 Watt) did Not fix my problem with unit (Model 20075315) heating only to 110 degrees! Tried to call the 800 number for help but you are not open. Please help.

It worked. Item was fairly easy to replace and reasonably priced.

LACK OF SMOKE. when i first bought this smoker it produced lots of smoke. after a few years of use the amount of smoke produced diminished. so i bought the element and high temp limiter. with the new parts it produces limited smoke. any tips that can be given to produce more smoke during cooking would be appreciated. the smoker now only produces the amount of smoke that my pellet grills produce.....which is not very much.

Perfect fit. My smoker was kicking the GFI when I took it apart I found a short in the heating element. This was a perfect fit replacement with good directions for the change out.

could not use. I could not get the bolts to release even with an easy out. The bolts broke off so the firebox was not usable. I had to throw the entire unit away and bought a new smoker.The nuts should be accessed from the outside so not to be effected by the heat

Correct and fast. Was able to order and install with ease website easy to navigate

The good and bad. I ordered the element, that was out of stock at the time it came a few weeks later installed it, and it worked great! For 2 uses then the control panel went out im guessing I don't know haven't had time to check it out.☹☹☹☹

Unable to get customer service from Masterbuilt. I purchased an electric smoker and have used it maybe 20 times. The smoker has stopped heating. The displays are normal and no error code shows up. I have replaced the heating element and the high temp limiter as suggested in the troubleshooting section of the manual. Still not heating. I have been unable to contact Customer Support either by phone or through the website. Not sure where to go from here. Any suggestions?

PROBLEMS. MASTERBUILT MODEL20072918 SERIAL#CV111738 THIS IS THE 2ND MASTERBUILT SMOKER THAT I HAVE BOUGHT. MY FIRST WAS IN 2014. WELL SATISFIED WITH IT, AND REPLACED ELEMENT AND CONTROL PANEL I BELIEVE ONE TIME EACH. IT WENT OUT AGAIN BUT SINCE I HAD IT FOR SEVERAL YEARS, I DECIDED TO PURCHASE A NEW ONE. I HAVE HAD THE 2ND UNIT FOR ABOUT 2 YEARS AND THE ELEMENT WENT OUT, SO I ORDERED A NEW ELEMENT. THE CONTROL PANEL SEEMS TO BE OPERATIVE, AS FAR AS SETTING THE TIMER, AND APPEARS THE TEMPERATURE WILL SET. BUT THE ELEMENT REPLACEMENT IS NOT WORKING. I HAVE ATTEMPTED TO CONTACT YOUR COMPANY SEVERAL TIMES WITH NO ANSWER. I PURCHASED THE PART FROM APPLIANCE WAREHOUSE WHICH I BELIEVE IS A PREFERRED SOURCE FOR YOUR PARTS. THEY SAID THEY WOULD SEND ANOTHER ELEMENT TO CONFIRM WHETHER THE ONE THEY SENT ME IS FAULTY. BUT THE REASON FOR THIS REVIEW IS TO LET YOU KNOW I WILL NEVER BUY ANOTHER MASTERBUILT PRODUCT AGAIN, PRIMARILY DUE TO NOT BEING ABLE TO CONTACT ANYONE FOR GUIDANCE OR SUPPORT.

It's what I needed but not everything. It says "kit" so lacking the information needed I just went ahead and purchased it. It is only the heating element. Not the wires, not the nuts, nothing but the heating element.

Didnt work. Only had smoker a couple or 3 years and havent used it a lot. Though element went out and bought replacement kit but still didnt fix it

Ease of repair/low cost. I bought the element hoping that this was the fix for my smoker (it was!). The element was easy to install, and the cost was low. A very good experience as my smoker is now working like new!

Replacement element. Exact fit , came with new mounting hardware and works great

Fast deliver! Fast deliver and back smoking good food for the holiday weekend!

Heating element replacement part. So happy I bought this part directly from masterbuilt. This part was inexpensive, was easy to install and now my smoker is working again! So happy!

easy fix. Bought this and a limit switch to revive my 40" Sportsman Elite...I just wish the control panel board was still available because none of the new digital electric smokers today come close as a replacement unit for mine!

Just what I needed. I hated when my smoker stopped working. After investigating the element I realizes the leads to it were corroded and broken. The new element came with the wire leads. After a few minutes it was up and running again.. Great service Thanks

Perfect fit. Exactly what I needed . Easy install and works great!

Works well. The heating element was shipped to me with no issues and after it was replaced my smoker is back in operation. The reason for four stars instead of five was because the smoker is just over a year old and I should not have had to replace the heating element so soon.

The element kit. Our element was not working. The new element along with the instructions allowed us to start smoking once again. Thank you, Don

No Customer Service. My heating element burned out after 15 months and I had used the smoker 20 times. I ordered a new heating element from Masterbuild and installed it, but my smoker will not heat up. I called the 1-800 number for customer service and they are not taking call due to COVID-19 and they are only answering questions through their only form. I submitted a case on 6/17/20 and it is now 7/1/20 with no response from Masterbuild. Guess I won't be smoking anything for the July 4th holiday.

Easy installation. I’m so happy to be able to go back to smoking My meat very pleased

Replacement. Was surprised that element went out after so little use. Price and shipment given five stars. Fairly easy to replace.

Works like a charm! I've had my smoker for over 10 years and the element finally gave out. I was so glad that it was still carried by Masterbuilt. It came promptly and with good instructions and I installed it in less than 30 minutes. It works like a charm...so glad, because I was initially afraid that I'd have to get a new unit - but now I think its good for another 10 years!

Element is easy to replace. On Mother’s Day, I prepared ribs to smoke in my Masterbuilt Elite 40” electric smoker. We have made the ribs several times over the few years we have had the smoker. The smoker reached 162 degrees and stopped. The heat then quickly fell so I knew there was a problem. I finished the ribs in the oven and emailed Masterbuilt to help diagnose the issue the next day since their phone line was not in service. Apparently, their email was not in service, either, since they never replied (and still have not). I did some research on line and determined the issue was probably the heating element. I ordered the element and installed it according to the Straightforward instructions. The old element was burnt off at the base. I have probably used the smoker twenty times over less than four years. It has always been kept indoors. I would not have expected the heating element to go bad with such minimal usage. Anyhow, the new element was simple to install and will, hopefully, last longer than the original. I would also hope Masterbuilt takes their customer service more seriously than they did in my case, which was Dadgum nonexistent.

Heating element worked great once replaced. Had to replace the heating element in my smoker. Fairly easy to do I am now works great.

Great Product. Worked perfectly. I was without my Electric Smoker for awhile. When I decided to try to fix the smoker , I found it easy to troubleshoot and the part fit perfectly and works great.

Delivered as promised. I needed my second burner in 3 years, I'm assuming this is normal. I know when to order one, my unit trips the breaker. I ordered it online and within a week or so I received it in the mail. Easy to replace and pretty cheaply priced as well. Hopefully this will last a year, I use it weekly.

Good replacement part. I had to replace my old element because it shorted against the back of the cabinet a couple times and burned a connector off. The replacement has additional silicone boots on the connectors for isolation and comes with leads attached and wire nuts so no crimping new connectors is required. Well thought out, thanks. I think moisture also got trapped coming in from the cabinet during cooking. I left a gap in the cover plate for ventilation just in case.