★★★★★ Jerry O. June 26, 2026
With 25% of our usage transferred over to the Jackery 5000+, these additonal battery backups should get us through the cloudy days and add more from the grid to the Jackery units. Building it step by step.
★★★★★ Scouter463 April 1, 2025
Compact. Massive capacity. Integrates quickly and easily with the 5000 plus. A longer connecting cable would be nice.
★★★★★ Anonymous August 14, 2026
Works as described. Excellent product
★★★★★ Marques c.B. August 8, 2026
[Add-on] Jackery Battery Pack 5000 Plus
★★★★★ Darcy C. August 4, 2026
So far working just as I thought it would. Will be purchasing another down the road.
★★★★★ Bob T. July 29, 2026
I have two 5000 plus and two battery expansions and they have already been called into action 3 times due to tree caused power outages. They are super easy to install. My only critique is I wish the user manuals and smartswitch app were a little more user friendly.
★★★★★ Edwin C. July 24, 2026
Product purchased and installed with minimal effort to existing system - Simply stated, it provides peace of mind as a new resident of Florida as we enter the storm season...
★★★★★ GW July 17, 2026
I purchased a Jackery 5000 plus expansion battery. The battery connected without issues and so far works fine. I am just glad it was well packaged for delivery. The delivery person removed it from what appeared to be a personal van, took a couple steps, and dropped (not placed) it in the middle of my driveway. I was standing on the porch and questioned it being left in the middle of my driveway and the driver just pointed at it and then proceeded to drive away. So please be cautious if you have one on order. If I had not been home hopefully the battery would not have overheated or been hit by someone entering my driveway, Again, I am very happy Jackery packaged the expansion battery as well as they did.
★★★★★ Christopher J. June 29, 2026
I’ve been running an espresso stand at a market I attend weekly for 3 years now. Lately, the power supply has been too heavily loaded with the added vendors and has resulted in me losing power. That had affected me to where I lost roughly $2,000 - $2,500 in revenue between May and June. If I don’t have power, I can’t operate. Since it’s espresso beverages I serve, having a gas generator would not have been feasible. There is the noise that comes with it because the espresso machine requires a decent power draw; it would get too loud to serve without yelling from the power draw. Additionally, espresso is 800+ different compounds in a cup and all of those are aromatic, having the smell of gas from a gas powered generator would ruin the product and be a turn off for customers because of the smell and the noise. I also have to consider the other vendors around me; one of them is going through chemo and it would be unacceptable to use a gas generator while she is going through her treatment. I have the Jackery 5000 with the battery expansion; I thought that would JUST ENOUGH power but I actually have a lot of power left over. The first market that the Jackery 5000 and expansion pack was used, after 6 hours of use and making well over 130+ drinks, I had 80% remaining in the main Jackery 5000 generator and 82% left in the expansion pack. The most recent market had only the Jackery 5000 and I had 58% left. This time I had it plugged into the Jackery for its warmup time, which require the largest power draw during the first 15 minutes of heat up time. I need to remind everyone that this is used with a commercial lever espresso machine, a commercial grinder, a commercial water pump, a portable refrigerator that is filled with roughly 8 gallons of milk and plant based milks, and a fan. I have all of this running constantly for 6 hours and I still have plenty of power left in case I forget to charge it. What’s even better is that I need to buy only 1 more expansion when I get my upgraded equipment and one more 500w solar panel - of which I have 2 currently. I just tried the solar panels the other day; it takes a bit of time to put it together by yourself but it’s TOTALLY WORTH IT! I filled up one charge with them by having one panel folded out in my truck bed and in the parking space next to it (it’s ours, not taking a spot). When I get my upgraded equipment, these solar panels will easily cover the use of the larger refrigerator and the additional grinder. What is also a nice perk is that if I am REALLY LOW on a EV charge, I have the Ford Lightning, this delivers a solid 10% charge with the portable charger I got with it. I’ve never gotten low enough of a charge ti require that; the townhouse I live it makes it pricy and difficult to install a home charger to where the Jackery was an unintended solution that is more feasible, portable, economical, and practical for the time being. I KNOW this is a great investment to have and I am now going to go further to have a home backup system in the future when I eventually move into a house for my family!
★★★★★ Eugene M. May 19, 2026
Jackery Battery easily connected to main Jackery UPS Explorer 5000.
★★★★★ Don K. May 13, 2026
Batteries appear to be dropping power and not being used? Any explanation?
★★★★★ Brad W. May 10, 2026
Jackery Battery Pack 5000 Plus
★★★★★ Christopher P. April 22, 2026
I just wanted to say thank you for having your sale when you did, because I wouldn't have looked at your product. I then open up the website and saw and read about your products and was impressed with them. So much I bought the Jackery 5000+ with 2 Batteries, and 2 500x solar panels. I charged my system and I am waiting to put it into use. I am also waiting for my 2 30foot 8020 cables to arrive to test out my panels, because I don't have enough of panel cables to keep my generator inside. Hope this helps anyone out. Chris P.
★★★★★ eric April 17, 2026
I love all of the components that I purchased through the Jackery website. Customer service is awesome. The products are packaged so well, very pleased and everything is working just like it should.
★★★★★ Roland C. April 10, 2026
The cable is way too short and it greatly inhibits placement of the batteries. Especially if you have 2 E5000s. Jackery knows this but doesn’t care.
★★★★★ Kamalpourrahman March 29, 2026
I love the system but few issues one the solar panels foot print much much larger it can be fewer panels with high wattage will work better, the transfer switch output AMPis is only 30 amp which is not enough to provide enough power to the house. Other than that the system is great system, service is excellent, system works great and very portable. It is much much quiter than gas generator.
★★★★★ PAUL S. March 28, 2026
Jackery Battery Pack 5000 Plus
★★★★★ NANZ March 28, 2026
it took a min to get it to charge but now so far so good. Connect it to E5000+ with everything off. Then turn all on. Then plug into wall. Now it is charging up fine. Thanks Eric
★★★★★ Peter P. February 24, 2026
Thus far so good. These are quality units. I bought 2 additional external batteries once I learned how much the main 5000+ unit needed for overhead of the inverters and battery management system, Based on my design for a 2 to 3 day power outage, my testing revealed that I would need nearly an entire battery to power the internal workings of the system. Fortunately, Jackery makes these extension units. I wish they were not so expensive, even on one of their periodic price reductions. Anyway, this appears to be a great system - 5000+, smart transfer switch, and several extension batteries.
★★★★★ Christopher D. February 16, 2026
Jackery Battery Pack 5000 Plus
★★★★★ Robert B. February 10, 2026
So far everything is just great. Not hard to install. It’s used for backup only and batteries are always kept charged. No power outage yet but worked just fine when I tested it a couple times.
★★★★★ Mike B. January 22, 2026
After my good experience with installation and use of the Explorer 5000 plus for essential power back-up at my home, I also purchased the HP 3600 plus to use as emergency back-up at my lake home. So far it has performed flawlessly and provides peace of mind should the power go out when not there. I would recommend Jackery to anyone who has similar home back-up requirements.
★★★★★ Wayne T. January 12, 2026
Working good so far. Just placed an order for a second unit.
★★★★★ got v. January 11, 2026
Arrived in good order. Charged quickly. Added as an additional back-up to my current system. Would like to see longer connection cables that come with the battery or as an option.
★★★★★ James L. January 6, 2026
Easy to hook up and expand on would like two more.
★★★★★ Peter C. December 29, 2025
Worked like a charm
★★★★★ Michael B. December 22, 2025
Nice unit .. cord could be longer ..
★★★★★ Douglas B. December 19, 2025
The power cord is a bit short. I would like to have the option of purchasing longer power cords.
★★★★★ Dirk F. December 16, 2025
Can’t do 15 to 85 changing
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