★★★★★ David D.B.S. September 13, 2026
Worry-Free Purchase
★★★★★ Kenneth H. September 6, 2026
Worry-Free Purchase
★★★★★ AJ E. September 3, 2026
I charged it up only, have not powered it up yet. When we get slower with work I'll test it.
★★★★★ Wanda A.C. September 2, 2026
Whole experience was poor. Product does not work as advertised, support is minimal
★★★★★ Elizabeth M.B. August 31, 2026
I love my new jackery! It was a worry-free purchase and product was delivered very quickly. Thank you. I highly recommend your company.
★★★★★ Roy B. August 31, 2026
Thank you for the fast delivery. I live in a rural area and needed electricity.
★★★★★ James R. August 31, 2026
I bought this for a cap back up. I have used it and now do not worry about power failure. The 1 thing that keep me from giving it 5 stars is there is no way to turn it on from the app. I know this is to save watts but it would be nice.
★★★★★ Charlottehoover August 25, 2026
We are very happy to have our jackery 1000 plus . When we first got it we set it up and learned to use it . Luckily because a few days later a transformer blew and we woke to no electricity . It ran our coffee pot and we made coffee for the neighbors . Then about 2 weeks ago a drunk man driving a stolen moving truck took down all the power poles in our neighborhood in our small town . With temps over 90 in Texas heat once again Jackery 1000 plus steps up and after the neighbors consoladating frig and freezers together the Jackery 1000 plus ran them in rotation while hooked to the solar panel , We know we need another solar panel and a battery to run a small AC or heater when we can afford but the Jackery is well loved in our neighborhood !
★★★★★ Steve August 24, 2026
Jackery doesn’t ship to Alaska. I bought 2 smart transfer switches. I had to ship them to someone in the lower 48 and then have them shipped to Alaska. That cost me an additional $340. Not cool.
★★★★★ GEORGE J.Y. August 22, 2026
Super expensive and low quality. Would not recommend. Now I’m stuck with a $3,000 loan for nothing. Thanks for nothing. Will not be buying. Ever. Again.
★★★★★ Mike M. August 20, 2026
Peace of mind
★★★★★ John C. August 16, 2026
Great compact product with good customer service.
★★★★★ Kee C. August 11, 2026
Awesome!! I use my jackery for van life, very reliable!!
★★★★★ Barney H. August 9, 2026
Worry-Free Purchase
★★★★★ Louis E. August 8, 2026
solar. So far so good. Have not had to use in storm situations. Definitly looking into purchases in the future
★★★★★ Douglas K. August 4, 2026
Lacks API. Poorly interfacable with smart homes. Inverter draws 30-40 watts when idle.
★★★★★ T. M. July 30, 2026
A little confusion on when the main generator was going to be actually delivered. Wiring tomorrow and we’ll see.
★★★★★ William B. July 27, 2026
Worry-Free Purchase
★★★★★ David L. July 27, 2026
Worry-Free Purchase
★★★★★ Blaine E. July 22, 2026
jackery generator
★★★★★ Thomas July 17, 2026
I purchased this Worry Free coverage when I purchased my HomePower 3600+. To me, this is a substantial cost, so I wanted to ensure that no way was I going to come out without a positive outcome on the delivery. Also, the shipping took longer than I expected, but I was not worried as I had the coverage. As it worked out, the 3600 unit was delivered in good condition. I recommend this coverage for purchases of substantial value.
★★★★★ Ron T. July 14, 2026
Took the jackery1000 pkus an additional battery to the mountains two weekends in a row. Connected a portable cooler worked flawlessly. Didn't use up much battery life. Although only stayed in mountains for three days and still had 48% main battery and 84% secondary battery remaining.
★★★★★ Mitchell R. July 11, 2026
Great product. Used it to power a pellet grill recently to smoke brickets overnight. Easy to maneuver and plenty of ports for chargers, speakers, and everything else I needed to get the job done! 14 hours smoking, grilling and entertaining used less than 40% of the battery. Awesome.
★★★★★ Kellyanne B. June 15, 2026
Worry-Free Purchase
★★★★★ Julia S. June 14, 2026
Worry-Free Purchase
★★★★★ Angela J. June 12, 2026
5 stars. Excellent
★★★★★ Cindy S. June 5, 2026
The worry free purchase is what made me buy the product! I needed to see what the weight would feel like and how it appeared for ease of use! Thank you!
★★★★★ W.M. June 3, 2026
Like
★★★★★ Joshua F. May 11, 2026
So far so good
★★★★★ Lam C. May 9, 2026
Worry-Free Purchase
★★★★★ Charles G. May 8, 2026
Very nice so far. Haven't pushed it hard yet. And I just got a SolarSaga panel that I still need to test out on the Explorer 300.
★★★★★ Jean L. April 12, 2026
I have several pieces of Jackery equipment that will stand me in good stead if we have another serious hurricane. I had only one generator during Hurricane Milton which was enough to get me through the few days we were without power. I added some equipment, and then recently purchased an additional generator to bridge the time I will use solar recharge for the other pieces. The system is easy to operate and meets my needs well.
★★★★★ Jose S. April 9, 2026
I love it! It is a great product. It is a smaller unit than I thought it would be so it’s less heavier than I thought it would be… I can’t think of any issues… I would just like to ask about the App does the data go to China? If so why? Just asking… I have not used the app but I did see those reviews on App Store
★★★★★ David S. April 8, 2026
Quick delivery, well packaged, quality product, no issues. Everything as expected.
Coupons and discounts were a bit confusing.
★★★★★ Albrow April 1, 2026
Wonderful having another power source 👍
★★★★★ KENT M. March 11, 2026
No worries. Perfect product. Small price to pay for piece of mind about the safety of your order. 😎👍🏼
★★★★★ Harold C.S. March 8, 2026
Love my Jackrey 3600 pro home. Always ready, always full, very low self discharge!
★★★★★ louis a. March 3, 2026
Haven't had to use it so far,but it seems very easy to use.
★★★★★ Tomi R. March 2, 2026
Worry-Free Purchase
★★★★★ Rosalie P. March 2, 2026
Great product. It’s definitely a great alternative to a noisy generator. I’m glad to have one.
★★★★★ Lloyd D. March 1, 2026
It seemed as though nobody knew where my final item, the 3600 Plus was in the system. I kept getting different dates, like "next day" and found out it never left the warehouse. I don't know who dropped the ball, FedEx or Jackery. "What a Way to Run a Railroad as my dad used to say.
★★★★★ Glen H. February 28, 2026
Just what I needed. Jackery 1500 v2 works great. We bought this to keep our coal stove going at night after we shutoff the propane generator. We lost power last week in this big storm and I had already plugged the unit into a wall outlet and the coal stove into the Jackery. When the power went out the coal stove never skipped a beat. Power came back on, ran the stove and charged the Jackery. Now I am just waiting for an electrician to come and connect the smart transfer switch and Jackery 5000.
★★★★★ Ardeth O. February 16, 2026
Easy to use. Peace of mind. We bought to Jackery 3600 during the recent ice storm in Tennessee. We did not lose power but many around us did. We have propane fireplaces, so heat is not a problem, but now we will not be without lights and appliances. We did get the solar panels and they are easy to hook up and get charged. Now I am looking for an electrician to install the transfer switch to our panel, making it easy to use.
★★★★★ Eden O. February 9, 2026
I love my new Jackery power station. I have three different models (300D, 1000v2, 2000v2) and they all work great. Highly recommended.
★★★★★ Orville K. February 9, 2026
Works as advertised
★★★★★ Phillip February 5, 2026
Warranty looks good. The products are great. Well designed.
★★★★★ Norman B. February 4, 2026
Worry-Free Purchase
★★★★★ James C. January 30, 2026
Thank you for your wonderful products. I have no regrets on my purchases. The Jackery 2000, and two Jackery 600 work beautifully with my two Jackery 200 watt solar panals. Your company has proven to be innovative, and competitive in your pricing.
★★★★★ Chauncey J. January 28, 2026
Worry-Free Purchase
★★★★★ Andrew January 23, 2026
Huge power! Love this unit more than I though I would. Huge amount of power in a relatively small package. Don’t get me wrong, it’s still 60lbs+, but it holds so much power. I feel secure that I’ll be able to cover all my essential power needs during emergencies.
★★★★★ Janice W. January 21, 2026
Once I was able to talk to someone to help me understand what exactly I needed and ordered it was helpful.
★★★★★ Peter P. January 14, 2026
Good Follow Up by Jackery. This is an update to my original review, below. Jackery contacted me after they read this review, apologized for any confusion, and offered me a refund that more than covered the cost of the worry-free shopping add on. While I still would not have ordered this extra service, Jackery quickly made it right. I am impressed, both that they actually read the review and promptly took action to fix the problem. And the Explorer 5000 power generator and smart transfer switch that I ordered are quality items. I highly recommend the company.
Original review: I did not ask for this and did not check any box that would have added it to my order. Worry free purchase seemed to be a mandatory add on that came at an extra cost and I could not delete it from the order. It provided absolutely no benefit other than extra reminders about the progress of the shipment, which duplicated what I already had. It was totally not needed.
★★★★★ Kenny P.G. January 13, 2026
Worry-Free Purchase
★★★★★ Richard M. January 1, 2026
Already replied to this review
★★★★★ Karl W. January 1, 2026
Jackery SolarSaga 200W Solar Panel delivered on time and in very good condition. Panel tested day after delivery and works as advertised. Pleased with product and the purchase and delivery process.
★★★★★ David P. December 30, 2025
Questions about solar saga cases. I was told by several representatives that cases are included but shipped separately, then I got a response that they aren't. Not sure who is right in discription says bag is included.
★★★★★ Nancy H. December 27, 2025
Worry-Free Purchase
★★★★★ Fabio H. December 27, 2025
Jackery team is the best. My Rating is a 5 start Review the team jackery was wonderful given me advice and help me with my purchase especially. VIVI. thank you im very happy with all my jackery products
★★★★★ Michael F. December 24, 2025
Worry-Free Purchase
★★★★★ Leah L. December 23, 2025
Worry-Free Purchase
★★★★★ David R.E. December 20, 2025
Power was out for a few hours a couple of days ago it kept things going well and only used 30% of available power. I'm quite happy,
★★★★★ Duane N. December 20, 2025
Haven’t used it much yet, but it will be set up for some camping in the summer, but right now, it’s on standby for when the power goes out!!
★★★★★ Donna W. December 19, 2025
Purchase was easy. All was well described about the items, purchase process and shipping. Great customer service on the purchase, and a followup video after items arrival on how to use the system.
★★★★★ Rochelle H. December 18, 2025
This solar generator is great. It arrived in a very well packaged box that kept everything protected. It was partially charged and I completed the charge in about 30 minutes. Both solar panels started charging as soon as I had them assembled. Very good product.
★★★★★ Patricia H. December 16, 2025
Fast shipping. Haven’t had to use the Jackery 3600 yet but everything looks good, we charged it to 100%, instructions seem clear and it’s ready when we need it. Bought during the Black Friday event and received it quickly and packaged wonderfully.
★★★★★ Steven M. December 16, 2025
100 great product
★★★★★ Jon0 December 15, 2025
My base, in regard to back-up contingency plans, is standing by. it’s beauty, for me, is the plug & play ease of the whole process, from start to finish; ( including responsive support interaction. ) Thanks for being you, Jackery !
★★★★★ Todd W. December 15, 2025
Not used yet. I've only charged it up, and tested the outputs using a radio. Have not charged it with the solar panel yet.
★★★★★ G.p. December 13, 2025
Great quick shipping
★★★★★ Jessica L. December 12, 2025
Wonderful product! I bought the Explorer 1000 V2 with the Solar Saga 200W panel and am very pleased with this product. It was securely packaged and arrived with no damage & charged right up with the A/C adapter; using the solar panel for charging was easier than I thought it would be. Glad to have purchased this for any power outages to come.
★★★★★ R R. December 12, 2025
VERY PLEASED!!
★★★★★ Kim B. December 10, 2025
Easy to use website and fast delivery
★★★★★ William A. December 7, 2025
Worry-Free Purchase
★★★★★ Bill R. December 6, 2025
very happy
★★★★★ G.p. December 6, 2025
Very study and well made
★★★★★ Floyd E. December 5, 2025
Solar Saga 200w. Bought this to use on my SOTS port. It works great. I’m able to reach sunlight with the additional 30’ cable, even when parked in the shade. The “solar target” makes maximizing your angle to the sun super easy. I would definitely recommend this solar panel!
★★★★★ Christian R. December 3, 2025
Worry-Free Purchase
★★★★★ Terry T. November 30, 2025
First Jackery purchase. Great holiday pricing on Homepower 3000. Good capacity for short term backup solution. Disappointed that solar charging limited to 12 hours with disconnect before it'll restart. No auto start solor charging as sun rises. App details are limited.
★★★★★ Howard W. November 29, 2025
Jackery 1000 - still too soon to get a good review. It’s different from the one that I got in ’23, easier to carry around and easier to read. We’ll see how it works once we start camping.
★★★★★ John W. November 29, 2025
Worry-Free Purchase
★★★★★ Christopher O. November 29, 2025
The juice is loose! Love the Jackery Explorer 2000 plus system. Powers the entire RV without issue.
★★★★★ Zoltan L. November 28, 2025
The purchase went really smooth and everything showed up on tome
★★★★★ David B. November 27, 2025
Perfect backup power supply for my Northern Lite truck camper when boondocking. After a couple of overcast days, I need to recharge my house batteries. Now I can maintain a charge for the house batteries by 2 additional days before breaking out my gas generator.
★★★★★ nancy a. November 27, 2025
Seems fine. We plugged on out pellet stove for several hours and it sill
Had plenty of power left when we disconnected.
We have not had an emergency to use it yet
★★★★★ Eric M. November 23, 2025
Eric Mello. Great Product,, Excellent Quality
★★★★★ Paul K. November 22, 2025
Worry-Free Purchase
★★★★★ Edward L. November 22, 2025
Easy to order and pre-sales team was very helpful answering product questions
★★★★★ Harold J. November 21, 2025
Worry-Free Purchase
★★★★★ Arden L. November 21, 2025
It took a few tries to get out solar500 panels at the best angle for maximum charging, but now the 3600 is running our back porch mini-fridge just fine on the daily. And it is holding is charge mostly while running it - as long as the sun is out.
★★★★★ T.B. November 21, 2025
Assurance. Insurance, peace of mind.
We had a story a few weeks ago, our power was out for 9-1/2 hours!
I have battery lanterns and extra blankets, but there is no sleeping when my 90 year old mother with dimesia wants to watch TV.
I now feel confidence my Jackery 3600+ can power electric blankets, the TV, and lighting, as well as the refrigerator, and infra-red space heater.
Thank you
★★★★★ Timothy D. November 20, 2025
Powers my well and camper on my farm. Charges fast and is reliable
★★★★★ Mark Z. November 19, 2025
Second Jackery Works As Indicated. This is our second jackery, we lost the solar panels for the first Jackery in Hurricane Helene when our house washed away, we had the battery but the solar panel washed away with everything else, so we needed to get another system, Great price great features, works like advertised.
★★★★★ Edward G. November 17, 2025
Backup and Cost Reduction... I have been charging my Jackery 5000 system with two extra baterries (15,000 watts) during the day and switching to it during peak hours. So far, I have reduced my consumption. Although we are transitioning seasons and the weather is not that drastic, I can see that it will be very useful, and cost reductive, during the middle of summer and middle of winter.
★★★★★ Debra S. November 16, 2025
Loved having the worry free.
★★★★★ Paul T. November 14, 2025
Worry free purchase was smooth and fast, thanks
★★★★★ Robert J. November 14, 2025
Worry-Free Purchase
★★★★★ Jeffrey November 14, 2025
The Jackery 300+ is amazing, it runs my entire barn with no issues, its well made and absolutely free to run
★★★★★ Robert M. November 13, 2025
Worry-Free Purchase
★★★★★ Janice P. November 13, 2025
Worry-Free Purchase
★★★★★ Cory November 11, 2025
It arrived well packaged in great shape, I've only used it once so far to run a popcorn machine at a church function for two hours and only used less than 25% of the charge, everyone asked how loud is it when running, answer was it is running, one lady took photos of it because she was interested in getting one for her photo booth
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